Shipping and Sample Requirements

(Allo-BMT information can be found at the bottom of the page) The following Test Submission Checklist is provided in order to avoid delays in the testing process:
  1. Complete the Test Request Form (TRF) - incomplete forms will delay processing
    1. Did you...
      • Complete the family history?
      • Get the required signatures?
      • Obtain copies of the insurance cards?
      • Complete the HCP section in full with Ordering HCP name and account number or Name and full address?
  2. Collect and label 7mL sample using the enclosed 10mL vial(s)*
    1. Complete label(s) on the TRF with patient name and/or ID, birth date and specimen collection date.  Peel off the label(s) from the TRF.
    2. Place label(s) on the vial(s)
    3. Place vial(s) in the enclosed foam-lined carrier.
    4. Please make sure the sample is at room temperature
  3. Prepare specimen for shipping
    1. Place the vial carrier into the enclosed specimen bag
  4. Collect:
    1. Copies of patient insurance cards
    2. Completed TRF
    3. Specimen bag
  5. Assemble shipping envelope and ship
    1. Place the assembled test kit into the FedEx Pak with the enclosed air bill placed on the front**
    2. Samples can be shipped any day of the week
    3. Please do not write the patient's name on the test box
If you do not have regularly scheduled FedEx pickup, call 800-GO-FEDEX (800-463-3339) to request one.  Press "0" and specify you are shipping with a prepaid air bill. **NOTE: It is the shipper's responsibility to ensure that the package containing a diagnostic specimen conforms to FedEx guidelines along with all applicable local, state, federal and international regulations. The following checklists are also available for your convenience: Instructions and Documentation Requirements for Medicare Patients Patient Instructions for Buccal Sample Collection The following information is for patients who have undergone an allogenic Bone Marrow Transplant (allo-BMT): Allo-BMT Frequently Asked Questions Allo-BMT Customer Letter

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